ABOUT DETELIO
PERSONAL SERVICE, SPECIALIST KNOWLEDGE & HONEST ADVICE
Detelio is a Melbourne-based stone restoration business led by Ross Multari, with a focus on personal service, specialist knowledge and honest advice. Ross works directly with clients to understand their stone, explain the available options and recommend an approach based on what can realistically be achieved.
Education and transparency are an important part of the Detelio approach. Rather than overpromising, Ross sets clear expectations from the beginning and helps clients understand the restoration process before work starts. Where appropriate, samples or trials can be completed first so clients can see the likely finish and make an informed decision.
HONEST EXPECTATIONS FROM THE START
Stone restoration can achieve impressive results, but every material and type of damage is different. Detelio believes clients should understand this upfront. For example, chip and crack repairs can significantly improve damaged stone but may not always become completely invisible. Detelio does not simply paint over stone to disguise repairs, and Ross will explain what can realistically be achieved before proceeding.
This transparent approach helps clients choose the right solution with confidence. Whether the project involves restoring worn marble, repairing a damaged benchtop, resurfacing stone or protecting a newly finished surface, the aim is to achieve the best possible result while respecting the natural character of the material.
A CLEAR & CONSIDERED RESTORATION PROCESS
Every project starts by understanding the stone, the problem and the result the client wants to achieve. Ross guides clients through the process personally, explaining the options and helping establish realistic expectations before any restoration work begins.
The typical Detelio process includes Assessment, Discussing Expectations, Selecting the Appropriate Process, Trial or Sample Where Needed, Repair & Refinishing, Sealing or Protection, followed by practical Maintenance Advice to help clients look after their restored stone.
FREQUENTLY ASKED QUESTIONS ABOUT DETELIO
Find answers to common questions about our approach to stone restoration and what clients can expect when working with Detelio.
Why choose a stone restoration expert instead of a general cleaner?
Natural stone requires specialist knowledge because different materials and finishes respond differently to cleaning and restoration methods. Detelio assesses the stone and its condition before selecting an appropriate process, rather than treating every surface in the same way.
What makes Detelio different?
Detelio combines specialist stone restoration with personal service, education and honest advice. Ross works directly with clients, explains what can realistically be achieved and, where appropriate, completes trials or samples before proceeding.
Will my stone look brand new after restoration?
It depends on the material, its condition and the type of damage. Restoration can achieve significant improvements, but Detelio believes in setting realistic expectations rather than promising an unrealistic result.
Can you make stone chips and cracks completely invisible?
Not always. Professional repairs can greatly improve the appearance and integrity of damaged stone, but some repairs may remain slightly visible. Detelio does not paint stone surfaces simply to disguise repairs, and Ross will discuss the expected result with you beforehand.
Can I see a sample before deciding on the final finish?
Where appropriate, yes. Trials or samples can be completed to demonstrate the likely result and help establish expectations before the full restoration process begins.
What happens before you start restoring my stone?
The process typically begins with an assessment followed by a discussion about the condition of the stone and your expectations. Detelio then selects the appropriate process, carries out a trial where required, completes the repair or refinishing work, applies sealing or protection where appropriate and finishes with maintenance advice.
Will you explain how to maintain the stone afterwards?
Yes. Education is an important part of Detelio's service. Once the work is complete, clients can be given practical advice on caring for and maintaining their stone to help preserve the finished result.
Which areas does Detelio service?
Detelio works with residential and commercial clients throughout Melbourne, Geelong and the Mornington Peninsula, providing specialist stone restoration, repair and protection services.
RESTORE & PROTECT YOUR STONE SURFACES
Whether you need expert stone restoration, professional repairs or long-term surface protection, our team is here to help. Contact Detelio today to discuss your project and arrange your consultation.
TRUSTED REVIEWS FROM OUR STONE RESTORATION CLIENTS
See what homeowners, businesses and commercial clients have to say about working with Detelio. Our latest Google Reviews are displayed below, showcasing the quality of our workmanship and the service our customers experience.
Whether you need expert advice, would like to arrange a site visit or are ready to restore your stone surfaces, we'd love to hear from you. We provide professional stone restoration, polishing, sealing and repair services throughout Melbourne, Geelong and the Mornington Peninsula for both residential and commercial clients.
Service Area:
Melbourne, Geelong & Mornington Peninsula, Victoria
© 2026 Detelio. All Rights Reserved.